AI medical receptionist

Never miss a patient call — or an appointment.

Iva is the AI receptionist for hospitals and clinics. She answers your hospital website and clinic phone line, asks the right department questions, confirms the patient’s mobile with OTP, and books the consultation while they are still on the call — so after-hours rings become scheduled visits, not voicemail.

How patient booking works

Try free for 14 days · Forward your clinic line · Keep your hospital number · No night receptionist hire

Iva, AI voice agent

Iva

AI medical receptionist

Speak like a patient — ask for a department, doctor, or appointment. Iva books like front desk.

Try: “I need a cardiology appointment this week

Iva, AI voice agent

Iva

AI medical receptionist

Speak like a patient — ask for a department, doctor, or appointment. Iva books like front desk.

Try: “I need a cardiology appointment this week

Live patient call

Hear how Iva works at the front desk

Start a live call and speak like a patient booking a visit. Same AI receptionist you can put on your hospital website and clinic phone line.

Try asking

  • I need an orthopedic consultation
  • Do you have evening OPD slots tomorrow?
  • Can you book me with Dr. Sharma?
  1. 01

    Greets like reception

    Patients reach your hospital website or clinic phone — Iva answers and starts intake without a waiting queue.

  2. 02

    Asks department & urgency

    Front-desk questions: department, branch, preferred doctor, and how soon they need to be seen.

  3. 03

    Books the appointment

    Confirms mobile with OTP and reserves the consultation while the patient is still on the call.

24/7

Reception covered

Hospital website and clinic phone line — nights, weekends, and peak OPD hours.

OTP

Verified patient numbers

Every booked visit includes a mobile number confirmed with a one-time code.

Live

Booked on the same call

Department clarified and appointment reserved while the patient is still speaking.

Missed patient calls

After-hours rings become empty chairs.

Patients call when reception is closed. Voicemail and “we’ll call you tomorrow” lose appointments to whoever answers first. An AI receptionist turns those moments into confirmed, scheduled visits.

  • Missed night & weekend calls

    Evenings and weekends are when many patients finally have time to call — and when the clinic line goes to voicemail.

  • Busy OPD mornings

    Peak hours bury the queue. AI reception answers every caller at once — no hold music, no abandoned rings.

  • Website visitors who never call

    They check departments on your site and leave. Website voice helps them book before they bounce.

Patient reception

Patients reach your hospital. Iva books them.

Built for medical reception — hospital website and clinic phone, one trained receptionist, appointment notes ready for your front desk.

  • 01

    Hospital website voice

    Patients ask about departments, doctors, and available slots on your site. Iva answers from your clinic information and books without a long form.

  • 02

    Clinic & hospital phone line

    Forward your main reception number to ours. Iva answers after-hours, lunch break, and overflow calls like a front-desk receptionist.

  • 03

    Keep your published number

    Patients keep calling the hospital number they already know. You choose when AI reception picks up — nights only, overflow, or always.

  1. Step 1

    Share clinic information

    Website, departments, doctor lists, timings, and FAQs become Iva’s reception knowledge.

  2. Step 2

    Answer every patient call

    Put voice on the hospital site and forward the clinic line for nights or overflow.

  3. Step 3

    Ask & confirm

    Department, urgency, preferred doctor or branch — then email and OTP on mobile.

  4. Step 4

    Book the visit

    Appointment reserved on the same call. Call notes ready for nursing or front desk.

Built for hospitals & clinics

Books patients — without overnight front-desk load.

AI medical receptionist

  • Speaks like a front-desk receptionist
  • Books the appointment during the call
  • Confirms the patient’s phone with OTP
  • Same receptionist on website and phone
  • Knows your departments, doctors & timings
  • Full call notes for nursing / front desk

IVR / voicemail / website chat only

  • IVR menus — “press 1 for appointments”
  • Leaves a message for staff to chase later
  • Wrong numbers from rushed form fills
  • Website chat that can’t answer the clinic line
  • Generic scripts that break on specialty questions
  • No context when staff finally call back

FAQ

Questions from hospitals & clinics

  • No. Iva covers what reception can’t always cover — nights, weekends, overflow, and website visitors. Your staff keep clinical and sensitive conversations; Iva handles greeting, department questions, and appointment booking.

Put an AI receptionist on your hospital line this week

Try website voice and clinic call forwarding. Answer patients, confirm mobile numbers, and book consultations day and night — without hiring overnight reception.

See plans

A Vanira product for hospitals, clinics, and diagnostic centres.