VaniraInbound Pilotby Vanira

AI receptionist

Your always-on teammate for around-the-clock patient care.

Answer calls and website visitors, book appointments, confirm mobile numbers, and guide patients to the right department — so front-desk care doesn’t stop when your hospital is closed or busy.

Calls

Answer calls day or night with a friendly, human-like AI voice so patient care doesn’t end when your office is closed or busy.

Live call

Hi! I’m Iva, your AI receptionist. How can I help you today?

Listening…

Hospital website

Can I get a cardiology appointment tomorrow?
Yes — we have an opening at 3:30 pm. Shall I book that for you?
That works, thanks.
Booked. I’ll send an OTP to confirm your mobile.

Website

Talk to patients on your hospital site with full AI conversations — guide departments, book visits, and help them feel heard, 24/7.

Iva, AI voice agent

Iva

AI medical receptionist

Speak like a patient — ask for a department, doctor, or appointment. Iva books like front desk.

Try: “I need a cardiology appointment this week”

See it in action

Hear how Iva works at the front desk

Start a live call and speak like a patient booking a visit. Same AI receptionist for your hospital website and clinic phone line.

Try asking

  • “I need an orthopedic consultation”
  • “Do you have evening OPD slots tomorrow?”
  • “Can you book me with Dr. Sharma?”
  1. 01

    Greets like reception

    Patients reach your hospital website or clinic phone — Iva answers and starts intake without a waiting queue.

  2. 02

    Asks department & urgency

    Front-desk questions: department, branch, preferred doctor, and how soon they need to be seen.

  3. 03

    Books the appointment

    Confirms mobile with OTP and reserves the consultation while the patient is still on the call.

Hospital CRM & HMS

Connect bookings to the systems hospitals already trust.

Push verified appointments and call notes into your EHR, HMS, or patient CRM — so the front desk wakes up with a clean list, not a pile of voicemails.

  • EpicEHR / CRM
  • Oracle HealthEHR (Cerner)
  • athenahealthPractice CRM
  • eClinicalWorksEHR
  • MEDITECHHMS
  • NextGenAmbulatory
  • Salesforce Health CloudCRM
  • Dynamics 365CRM
  • PractoClinic CRM
  • SoftClinicHMS
  • Insta HMSHospital
  • DocEngagePatient CRM
  • MocDocClinic HMS
  • Zoho CRMCRM
  • HubSpotCRM
  • Google CalendarScheduling

Don’t see your stack? Tell us your HMS or CRM — we map appointment handoff and call notes to fit your hospital workflow.

Built for medical reception

Better because it’s built for the front desk — not a sales script.

  • One patient. One conversation.

    From the first greeting to the booked slot — department, doctor preference, timing, and OTP — stay in a single natural voice conversation.

  • Website and phone, same receptionist

    Patients on your hospital site and callers on the clinic line get the same calm front-desk experience and the same clinic information.

  • Notes ready for your team

    Every conversation leaves a clear summary for nursing and front desk — who called, what they needed, and what was booked.

  • You choose when AI answers

    Nights only, lunch overflow, weekends, or always-on. Keep your published hospital number and route when it helps.

  • Hand off when humans should lead

    Clinical questions and sensitive cases stay with your staff. Iva handles greeting, department guidance, and appointment scheduling.

  • Trained on your hospital

    Departments, doctor lists, timings, FAQs, and booking rules — not a generic script that breaks on specialty questions.

Always on

Ready for patient and hospital needs.

  • Answer patient questions

    Departments, OPD timings, doctor availability, and common FAQs — day or night — from your clinic information.

  • Guide to the right department

    Patients describe what they need. Iva helps them land in cardiology, orthopedics, pediatrics, or the right specialty desk.

  • Book and confirm appointments

    Reserve the consultation on the same call, then confirm mobile with OTP so your front desk can reach a real patient.

  • Cover closed and busy hours

    When the desk is closed or OPD is packed, patients still get a receptionist — not hold music or voicemail.

  • Keep your schedule in control

    Booking follows your rules: preferred doctor, branch, slot types, and what must wait for human review.

  • Wake up to a clear morning list

    Overnight calls, booked visits, and notes are waiting for your team when the hospital opens.

Care for patients while the desk is closed.

From closing time to the morning huddle — calls answered, visits booked, notes waiting for your team.

5:00 pm

Front desk closes

5:45 pm

Call answered, appt booked

7:10 pm

Call answered, appt re-scheduled

11:15 pm

Pediatrics booked + OTP verify

6:05 am

Early call, visit moved to today

8:15 am

Team reviews overnight notes

1 in 3

clinic calls commonly go unanswered during busy or after-hours windows

Most

of those missed rings are patients trying to book or reschedule a visit

Nearly half

of booking intent often arrives when the front desk is closed

Departments

Reception trained for every specialty

Cardiology, orthopedics, pediatrics, gynecology, dental, radiology, and more — each with department-specific guidance and a live booking call.

View all departments

FAQ

Questions from hospitals & clinics

  • Iva works around the clock on your hospital website and clinic phone line, so your team can focus on patients in the building. She greets, answers clinic FAQs, guides departments, and schedules appointments — your staff keep clinical and sensitive conversations.

Always-on reception for your hospital — starting this week

Try website voice and clinic call forwarding. Guide patients, confirm mobiles, and schedule visits around the clock — alongside your existing front desk.

See plans

A Vanira product for hospitals, clinics, and diagnostic centres.